Shipping policy

SHIPPING POLICY - IBRO GOLD

Delivery Areas: Nationwide delivery across Nigeria - Nigeria only, we do not ship to United States
Processing Time: Same day for orders before 2pm
Delivery Time:
- Lagos: Same day (Tejuosho pickup or rider)
- Other states: 2-3 business days via GIG Logistics / DHL
Shipping Fee: Calculated at checkout based on location
Tracking: Tracking number provided once order ships via GIG/DHL
Insurance: High-value items: Packing video and photo provided before shipping. Delivery requires signature, valid ID, and WhatsApp video confirmation. Insurance coverage depends on carrier terms - please contact us on WhatsApp 08037576354 for coverage details for gold and Rolex. We do not promise full insurance until carrier confirms in writing.

Contact:
WhatsApp: 0803 757 6354
Email: Ibrahim@ibrogold.org
Address: Shop G-021a Tejuosho Ultra Modern Shopping Centre, Yaba Lagos, Nigeria

Returns: 7 days. All policies consistent with Google Merchant Center.