Return & Refund Policy

RETURN & REFUND POLICY

Due to the nature of gold, returns are accepted within 24 hours if item is not as described or has manufacturing defect.

Conditions:
- Item must be unworn, in original box with receipt
- Gold must be tested and confirmed different from description
- Customized engraved jewelry cannot be returned

To initiate return, contact us at ibrahim@ibrogold.org or WhatsApp with video.

Refund processed within 2 working days after we receive and verify item.